Digital innovation has enabled the rapid entry of many new transport operators into the market, catching some agencies unprepared for the disruption. By partnering with the private sector and re-examining traditional ways of doing business, governments can help create a transportation system that better serves all citizens.Īt the same time, agencies must be prepared to manage and regulate mobility-related disruption. Now, more than perhaps any time in recent memory, public officials have the opportunity to ameliorate many of the vexing transportation challenges they face, from congestion and public safety to sustainability. 3 These changes come even as many governments grapple with growing congestion, rising populations, urbanization, and aging transportation infrastructure. In urban areas, shared autonomous vehicles could be integrated with other types of transit, creating a mobility ecosystem that offers customers a myriad of choices to seamlessly travel across multiple modes on demand, as well as the possibility of moving more people and goods in a way that is faster, cheaper, safer, and more convenient than today. Change is happening quickly, with new providers and business models emerging nearly every day, cities embracing live trials of demand-responsive transport and mobility as a service, 1 widespread testing of autonomous vehicles, and the creation of sunset targets for diesel- or gas-powered vehicles.

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